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Refund Policy

A legal disclaimer

Alba Cleaning Company strives to provide high-quality cleaning services. We are not responsible for any damage to property or personal items that may occur during the cleaning process. Clients should ensure that valuables and fragile items are properly secured before the service. By using our services, you agree to these terms

Refund Policy

At Alba Cleaning Company, we strive to provide the highest quality cleaning services. If you are not satisfied with our cleaning service, please contact us within 24 hrs of the service completion, and we will work to resolve the issue.

If we are unable to meet your expectations, we will offer a refund or a complimentary re-cleaning at our discretion, depending on the nature of the issue. Please note that refunds will only be considered under the following circumstances:

  • Services were not performed as agreed upon or specified.

  • There was a clear error or oversight in the cleaning process.

Refund requests will be reviewed on a case-by-case basis, and any refund issued will be limited to the cost of the cleaning service provided.

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